Lestari Maintenance runs the whole loop — work orders, technician dispatch, SLA tracking, statutory compliance and vendor permits — one calm, deliberate place for your entire property portfolio.
From a tenant's report to a closed, SLA-tracked, fully audited job — every step in one place.
Raise, approve and assign work to in-house technicians or external vendors, and track every job through to verified close.
Field technicians accept, start and complete their jobs — with progress notes and completion photos — from an installable phone app.
Response and resolution targets per job, with automatic breach detection and escalation to management.
Track Fire (BOMBA), Lift (DOSH), Electrical (ST), insurance and GBI certificates with expiry alerts before they lapse.
Contractors complete a full safety permit — workers, risk, PPE and declaration — via a secure link, with no account required.
Building occupants report issues, track their own work orders on a safe timeline, and rate the resolution.
Portfolio SLA-compliance and maintenance-throughput reports, with print-to-PDF and CSV export for board packs.
Navigate the facility from site to equipment, and review an immutable, tamper-proof record of every action taken.
Each role has its own secure, purpose-built entry point.
Head office and building managers — dispatch, reports, compliance and administration.
Technicians manage and complete their assigned jobs from the field.
External vendors view their assigned work. Permits are completed via a secure link — no account needed.
Tenants report issues and track their own requests to resolution.